The Pillow Home
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AVOID LIKE THE PLAGUE
Ordered 100% silk pillow cases. As advertised on their website. Unfortunately received pillowcases made of cheap polyester, so cheap that the thread was broken and they ripped within one week of being on the bed. The website states free returns, which is also illegal as they aren’t free - you have to self fund getting them shipped to china. I have emailed and tried to speak to them and their customer service has been slow and absolutely shockingly bad. They won’t offer me a refund even though legally that is what I’m entitled to. Please avoid this company, whatever they sell is not as it’s advertised online. It’s a scam They have replied to ask me to contact them to investigate further, but again this is a scam. I have already contacted them Several times and now they have just stopped replying. I have had to contact my bank instead to highlight this fraud.