The TJX Companies
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TJ Max and their other companies provide good value
I think Tj Max and their many brands are a great opportunity to buy items that one could not normally afford at more expensive stores. That are usually close out items but I've found some real treasures on their website. TJ Max does not respond to reviews on Trustpilot which likely leads to their bad review (it's hard to know when the scoring process is not transparent on Trustpilot) but if you have a problem at the the store they help you. They likely would have to raise their prices and hire more staff to respond to negative reviews here. If you have a problem consider first trying the store. I know this is easier but in order for them to offer low prices I don't think they can afford staffing to monitor all the review website. Their website has great deals and shipping at $89 plus for free and I have seen somethings there that cost 3 times the normal price at other stores for the identical item. We need stores like TJ Max Marshalls and Home Goods. Is the customer service top tier, no. It isn't Neiman Marcus or Saks 5th Ave - but guess what they sell some of their products.