Ben Richards

Ben Richards

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Ben Richards

SR

SriLankan Airlines Official

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1 out of 5 stars

AVOID AT ALL COSTS

AVOID AT ALL COSTS. Takes your money and is unable to provide the service advertised. Two denied boardings. Incredibly rude airport staff. We purchased two separate flights and were unable to board either - Sri Lankan Airlines took our money and promised we would be eligible for a refund. 1 month later we have been passed around via generic emails, a website form that doesn’t work, and a call center that passes you around with no care or respect for its customers. As a oneworld member I have been severely disappointed with Sri Lankan Airlines. I wholeheartedly do not recommend this airline to anyone! Avoid at all costs, pay extra and fly with Qatar.