Interdiscount - Division der Coop Genossenschaft
View company profile →
Scammers!
I ordered speakers from Interdiscount. I was working from home, but they did not ring my doorbell. The couriers which they used simply deposited the speakers in the staircase. I do not know how they got in - but the building door was likely open as there is a bar downstairs. It seems as though the package was stolen within the 40 minutes until I realised my speakers had been delivered. Now Interdiscount is telling me that the order was "correctly delivered". This is a lie - you cannot simply leave a packet somewhere unless those are the instructions! I have paid 300 Fr for a grainy picture of a box in a staircase, which is their proof that it was delivered? What stops them from simply taking a picture and taking it with them? I have no evidence otherwise. EDIT (response below): This is not correct according to Swiss consumer law. They are refusing to take responsibility and hoping that I simply drop the case. They left it an openly accessible space which could be reached from the street. I will be advising every person I meet not to purchase from this negligent company, and will also be pursuing this via the relevant bodies.