LI
LifeStance Health
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I found LifeStance through my insurance…
I found LifeStance through my insurance and made a telehealth appoint with a psychiatrist. They never sent me a link to join the appointment and the link wasn't in my portal, which I would have expected from a normal/legit company. I didn't realize it until about 10 minutes before my appointment so I called to get the link. I was put on hold for over 15 minutes so I called back and was then hung up on. I had to call again and after about another 20 minutes I was finally given a link to join and speak to my provider. She had me do an assessment and then told me that I had to spend $150 out of pocket to take another/deeper assessment. What a giant waste of time.