Premier Inn
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Took My Money for Room knowing full…
Took My Money for Room knowing full well the Inn had a Power Cut … I actually rang to check 1st (after getting through to main Switchboard : as cannot just call the hotel ? ) & asked ‘do you have electric ?’ & a sarcastic woman replied yes & running water … so I battled the storm traffic AGAIN & drove to hotel .. only to be told We Don’t Have Electricity & I told head office last night ???!!!!!! All I needed After 5 hours of Dialysis & a night in the car as was so cold .. then when get a refund will take 3-5 days before goes back in your account ?? Another night in the car it is because of ‘PREMIER’ Inn