Southwest Airlines
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I’ll start with arriving to MBJ @ 9a…
I’ll start with arriving to MBJ @ 9a for a 12p flight to MCO- the system was down & it took over 2 hours to get through what started as short line but the agents kept opening other lines to skip newly arriving ppl to the ticket agents b/c the line was too long into the way of walking traffic. This caused major wait time in line AND once boarded. It’s unbelievable that we waited ON THE PLANE for 1 person to finally board which took 1 hour 15min THEN another 45min for clearance from someone to go ahead & take off. You’d think the airline would rather save money and time by taking off without that 1 person b/c most of us had connecting flights that had to be rescheduled due to the 2 hour delay. Some flights had to be rescheduled until the next day, all for waiting on 1 passenger who could’ve actually made it onboard the next flight. Wait, there’s more- worse… there was a passenger seated directly behind me who wanted to please himself sexually with no regard of passengers around him & he jumped up right as we landed which caused the plane to completely stop without going to the gate for deplaning. After they got him to come out the restroom & they sat him closer to the front next to a man (thankfully) and we proceeded to gate but was instructed to remain seated until he was escorted off and then the lady sitting next to him was escorted off as well. Horrible right? Last, I’ll insert the flight attendant Wendy was rude! Ignored me each time I made a request. I requested a cup of ice & she ignored me & never brought me any ice. Oh yeah, they threw me in position C Boarding after I paid for the business select fare & when I mentioned it to the manager at MCO, he told me he’d be wrong if he moved my position up to skip someone else. Really????? Started at the airport at 9a & my rescheduled connecting flight to DAL is delayed 45min (was scheduled to depart at 7:45p) and it’s 8:27p and we are just now pulling from the gate. Still not home in Dallas.