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Name Withheld

Name Withheld

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1 out of 5 stars
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Altra Federal Credit Union logo

Altra Federal Credit Union

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1 out of 5 stars
May 16, 2024

They have a terrible customer service

They have a terrible customer service. I tried to contact Russell and Carina several times and it was unsuccessful. Russell called one time and left a message. I called him three times and got no returned calls. I've contacted Carina, Loan Officer. She called twice and then she stopped afterward. I am so frustrated. I am not happy at all.