MEININGER Hotels
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Bad customer service!
Booked a hotel room in Copenhagen for a weekend, but the pay gate on the website didn’t work. So I called the customer service, and they told me, that I could go to the hotel a few hours later to pay directly. So I went all the way to the hotel, that told me the booking was cancelled, and a had to pay an additional amount of 50 euro’s to get the room I already booked! Crap service! Tried to call customer service again, but no luck.