Sandersons UK Estate Agents
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Do not rent with Sandersons!
This is the 2nd time I have rented with them, I thought maybe the 1st time around we were just unlucky...but no. Customer service is awful! Do not expect a response to emails the first time, you have to send at least 2 to get an answer within 2 weeks! The staff are so grumpy and rude. The maintenance reporting system is awful, it asks you to call to report and then you're told you've done the wrong thing. They are all serving to the landlords, not to service the tenant at all. If you think you will get your deposit back...think again. I have rented with 6 different agencies and always got my full deposit back, apart from Sandersons even after leaving the property in an even better condition than received.I am yet to find out what will happen with my current deposit. Many other problems throughout the past year that I have never experienced with any other agent. DO NOT RENT WITH THEM!