Rakuten TV
View company profile →
Fast streaming, high quality and lots of free content
I recently discovered the Rakuten TV app on my TV although it was there all along. I mostly like the fact that you can rent movies and there is no need for a subscription. All went well for a couple of movies until one movie said it offered Dolby Atmos sound but when starting the movie, it froze. It did work on 5.1 DTS core, which is pretty good, but when switching to Dolby Atmos, nothing. On other movies Dolby Atmos worked, but not on this one. I wrote to customer support and they were very prompt, to the point and acted professional. They even refunded the money spent for the movie I watched with 5.1 DTS core sound instead of Dolby Atmos, because, in their words, I "was unable to properly enjoy it". When a company shows this level of respect to a client, I'm happy to work with them.