Chasebankingonlinenow
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DO NOT use Chase UK Bank - frustrating experience!
DO NOT use Chase UK Bank! Every time you try to make a payment, you have to go through 100 security steps. After you've done so, they STILL don't approve your transfer! They send you a SMS to ring them. You then have to spend at least HALF AN HOUR on the phone to have the honour of being able to get through to their staff. These staff are based in the third world and incompetent. It's only after jumping through several further hoops that they finally allow you to make your transaction. I have other bank accounts but not ONE other one has anything like this degree of annoyance. I've wasted HOURS of my time hanging onto to their call waiting system to get my simple transactions approved. Chase do everything possible to maximise inconvenience for customers and make their lives a misery. App is rubbish too, in a hundred ways. For example, it logs you out after just 60 seconds of non-use, so you constantly have to login and start again. Not a single other bank I use has an app that logs you out so readily. No web banking, no branch facilities, can't transact via the Post Office, absolute nothing. This is the Lidl of bank accounts.