Auto-renews...again
Auto-renews...again. I received notification today that my regular subscription that I cancelled in June has been renewed to Premium. I didn't renew the regular plan let alone premium. Interestingly, on the site it says I don't have premium so who knows what's happening. The renewal, as other reviewers said, occurred with no prior notification. Seneca say you can cancel on the student page but I have looked in every nook and cranny and I can't find it. I also cannot get into anything resembling my account to check payment history or cancel etc. They make it almost impossible to cancel. So, I tried to call - no one is available, the chat takes you round in circles and now I'm waiting for a reply to an email. My credit card company will despute the transaction for me but beware this company and it's auto-renewals, once they have your payment info you may never get away.