RSD Travel
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Dreadful! Don't use!
There are plenty of tour operators available without using this one which we found dreadful, unhelpful and rude, from the call handler to the Operations Director. . My 85 year old relative booked a trip with them recently and when we needed to ask for some reasonable adjustments for him, they were unhelpful, obstructive and couldnt care less to try to make his journey simpler and easier. Happy to take his money but failed to inform him he could have joined the trip at a more conventient airport, wouldnt give us the reference information we needed to change his arrangements with the airline and refused to contact them themselves. Maybe ok for those without special needs but a heartless and uncaring response for those who do!