Jacqui  McKay

Jacqui McKay

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1
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1 out of 5 stars
Average rating

Reviews by Jacqui McKay

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Medigold Health

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1 out of 5 stars

Disgraceful service practice

If I could I would leave - star rating, they have booked three appointment with me and all three times have not called and said I didn't attend the appointment but charged my employer for the appointment, I have double checked my contact details with them twice now, all have been correct from day one, I still not have my OH appointment and these appointments have been a waste of mine and my managers time (sat with me at my request for support, waiting for appointment. Which never happened) Medigold Health don't ring back when I left a message for someone to ring me back reguarding these missed appointments every time they are missed (which is also been done in front of my manager). Disgraceful service they blame who they are meant to be supporting and lie stating are not engaging by missing their appointments (how many employees have been blamed for the complete lack of service & their employers have been billed for. I am lucky I have a manager who is happy to sit with you and support, so knows the truth) then charged for appointments they didn't keep, it is a disgrace.