SES Water
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Would have given 0 stars if possible
Would have given 0 stars if possible SES owe me £392.36 SES agree they owe me this money , (a refund of overpayment when I closed my business) This money has been allocated to me on three occasions and as I haven't received it it has been escalated numerous times with the account department.still no money received. Customer service is terrible, I have spoken to them at least 20 but probably many more in regards to this money they owe, each time to be told they will escalate it. Absolute disgusting behavior from this company Still fighting to get my money , have escalated the issue myself and asked to be referred to CCW , As this seems to be the only way to solve this issue. **** Only after asking for my case to be referred to CCW did SES water actually do anything.9 weeks after receiving the final bill,I finally received the money I was owed, in a time of hardship people should not be made to wait for monies owed ,and definitely should not have to seek legal advice along the way in order to receive it. SES water have asked for more details so they can verify it is a genuine complaint.i have sent them,but if at anytime trust pilot need more proof I have loads. if only SES could answer and sort their complaints As quick as they responded to trust pilot . Maybe their wouldn't be any reason to leave bad reviews.