KIA
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Kia warranty but do not have availability to fix
Kia Have no capacity for repairs in their garages they are just not interested I suppose because it is covered by warranty and they are making no money. You may be the same as me and decided to purchase Kia due to their warranty. However, I have learnt the hard way that the company has no compassion or understanding when you have a fault. My car broke down nearly 2 weeks ago however the earliest date having contacted Kia HQ and 5 Kia local garages was the 13th March nearly three weeks later just to put the car onto the diagnostics machine not to fix. The car has been sitting at the garage Acorn Kia Burntwood since being delivered by Green Flag. Kia HQ or the garage will not offer a courtesy car even though I am a single parent and also require the car for work. They also will not connect the diagnostics earlier so that they can preorder the parts for the 13th of March they have stated this would then require another booking for the repair. It is true what they say you do not know anything about the company until you try to use them all happy with sales not with after sales support when they have no compassion or understanding. Just be careful if you are considering them they sell it as trouble-free motoring but this is not true. If you had a company where the average day to even look at the car was 30 days you would add extra capacity into your service centres but not Kia only one of the 5 garages could see earlier than 30 days but still needed over 2 weeks. I accept that there can be faults with all cars but it is how the company deal with those issues the car is less than 3 years old.