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🚨 Terrible Experience
🚨 Terrible Experience – Hidden Fees & Lack of Transparency 🚨 I recently rented a car in Vienna, and my experience was extremely disappointing. 1️⃣ I had already included Full Damage Waiver (FDW) in my online booking, but at the rental office, I was told it wasn’t included, and I was forced to pay an extra €50 for something I had already paid for. 2️⃣ The total cost was much higher than expected. I initially paid €35.80 online, but upon arrival, I was charged an additional €332.86 – bringing the total to €368.66 for an Opel Corsa for just 4 days! This is an outrageous price for such a small car. 3️⃣ Lack of transparency in invoicing – Despite my request, the rental office only provided an invoice for the in-person payment, refusing to give a full invoice for the total amount. This is completely unprofessional and raises serious concerns about their business practices. Overall, I do NOT recommend this company due to their hidden fees, misleading pricing, and poor customer service. Avoid at all costs! 🚫🚗