EN
Energy Ombudsman
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Complete waste of time
Complete waste of time! My issue with Scottish power has dragged on for nearly a year now and the ombudsman has done absolutely nothing to deal with my complaint! I’m still being harassed by Scottish power, my smart meter is still not working and I’m being charged constantly for a property that I know doesn’t use electricity! I was told by the ombudsman that my complaint has now been resolved even though I’ve provided comprehensive evidence that nothing has been done! I received £250 credit from Scottish power which was an insult as I’ve had a year of stress and anxiety thanks to Scottish power. I don’t know who funds this ombudsman service but it’s a complete waste of time!