Traveluro.com
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Worst Experience with Travelluro.com
I am writing to share my recent experience with Travelluro, a third-party booking service, which has been nothing short of disappointing. I am writing to share my recent experience with Travelluro, a third-party booking service, which has been nothing short of disappointing. I had requested to modify my check-in dates at Holiday Inn Glorieta, Makati, one of the best hotels in Manila, Philippines, through Travelluro. I phoned Holiday Inn Glorieta and they approved my request to modify the check-in date and told me that travelluro should be the one to process the change of my check-in date as I made my full payment through them. However, despite multiple attempts to reach their customer service team, I have been met with unfulfilled promises of a response within 24-48 hours. This prolonged delay and lack of effective communication have left me feeling frustrated and uncertain about the legitimacy of this company. I urge you to exercise caution when considering booking through Travelluro. Instead, I recommend exploring reputable alternatives such as Expedia or other online booking platforms with positive customer reviews. My ordeal with Travelluro has been ongoing for almost three weeks, and as of today, May 10, 2025, a resolution is yet to be reached. This experience has been nothing short of a nightmare, and I deeply regret choosing to engage with their services. Not recommended. DO NOT book your flights or hotel through Travelluro.