Macros
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Do not buy from them, they will pin you into a subscription.
I wanted to TRY Macro’s so I could compare it to my current food prep provider. I ordered 20 meals from their website. A week or so later I get notice that my subscription order is being processed. I contact customer support and speak with their people who I tell this was supposed to be a one off purchase so that I could try their food and that I wanted to cancel the subscription. A few days later, the food arrives. It’s above average. 6 days later, I receive email stating my order has been picked and is ready to ship. No, no, no. I only wanted the one order. I send off 2 emails, I phone them only to get an answering machine with a promised call back. Time is of the essence so when they don’t call back a few hours later, I call again. I explain the situation again. Quote the email I received the previous week. Only to be told that my subscription was indeed cancelled, but not the order. Apparently by placing even a one off order, you are automatically subscribed to receiving that order every week. I was not made aware of this. So, they refuse to cancel the order that is now being picked, nor will they refund. So I told them to delete me all together, and now I’ll be getting another 20 meals that I’m not yet ready for, nor did I want! Extremely poor customer service! DO NOT USE THIS BUSINESS!