Travelocity
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I would give them zero stars if I…
I would give them zero stars if I could. My husband serves in the us army. We booked a flight with insurance so he could come home for thanksgiving. I always get insurance just in case cause u never know if he will get orders and not be able to come home. Well my husband can’t come home now because of his orders. So we called to cancel the flight and get our money back. We figured we could try for him to come home for Christmas. Not only will they not refund it. They say the insurance stipulates death or medical issues is the only reason they will give our money back. So we asked could we just change the flight for Christmas and pay the difference. They still said no. It’s sad they only care about the bottom dollar and making money!! Don’t use travelocity!! This is how they treat our servicemen and women just trying to come home and see there families!! Disgusting and disgraceful company!!!