TR
Travelocity
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Worst Customer Service Imaginable
Made a mistake on the dates when I made a hotel reservation. Contacted Travelocity the next day to change the dates and they started by telling me that changes and cancellations result in loss of the full amount paid, then backed off that and said they'd call the hotel to see about changing the reservation. Returned to the chat to tell me they could change the reservation for twice the price that I'd originally paid, then admitted they'd made a mistake and changed it for $50.00. Took over an hour to get this done. I've been using Travelocity 10 years. Never again. Your better off booking directly with the hotels, airlines, etc.