Emerald Cruises UK
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River Douro
Just back from a cruise with Emerald good and bad.Started badly by not receiving paperwork on time but a helpful young man at the Manchester office helped us (good job I live locally) Flew easy jet not the best! Disaster when met at the airport by the transport Co they told us they only take the luggage to the hotel! Same problem on our return journey ended up paying for a taxi!! Staff on board superb friendly and professional. Cruise itself poor value for money paid.Had a balcony cabin balcony was in the room behind the window!!! Tours were disappointing not the guide’s fault just uninteresting. Would I use Emerald again sadly no.