Alex

Feb 14, 2025

They stole over $850. Do not use this company!

I had a credit builder account. In these accounts they open it with $1000 credit line. Up front they give you a small percentage. Then once you pay it off they give you the rest. Or at least that's how it's supposed to work. I paid mine in full going on two months ago now. The money never came. I contacted them and they kept telling me to wait. After a month I contacted them again, then they started saying they sent it already and it was deposited. I checked my bank....nope. called my bank....nope. Contacted money lion again and they said I had to give them my personal bank statements with ALL of my info or else they couldn't verify I didn't get the money. After much reluctance and a week later I finally sent the statement. Showing proof I had never recieved anything from them. It's now been almost a month after that and I still have not received anything. All they do is keep emailing me saying they are still working on it. They have my bank statement. They can clearly see I never received the money. At this point they've stolen over $850 from me and if you are considering using this company I highly discourage it. I was depending on that return for other bills. They do not care and they will not help. Also every email they send has a number at the bottom you can "call" that leads to a dead phone line Update: they have finally said they sent the money though I have not received it yet. And then they turned around and wrote my account as a charge off on my credit report. Not during this entire process. But after this initial review and fighting for my own money. Do not use this company