PU
Pure Electric UK
View company profile →
Shocking Customer Service !!
DPD refused to deliver 2 of my escooter because Pure Electric stick a sticker on the box saying it contains chemical and DPD is holding the 2 escooters at their depot waiting for Pure to get in touch with them. I cannot get hold of Pure at all. No reply to emails, no reply to live chat, and I rang several times over the last week but no one picked up. Absolutely shocking Customer Service. I have no choice but to open a chargeback with my card company. Please avoid buying at all cost. I wish I just went to Halfords Store and buy them instead.