Singapore Airlines
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A stand out airline experience!
For most flights on a recent holiday from London to Sydney, then New Zealand, then Singapore, then home, we flew with Singapore Airlines. Seats were pre-booked, within economy, and service was impressive. Compared to another airline used within this extended 'once in a life-time' holiday, Singapore Airlines provided outstanding customer-focused support. We were offered, frequently, refreshments - both commercial drinks and simply chilled water. Staff were visible, attentive, courteous and helpful - despite flights lasting over 12 hours. Food was very acceptable (although I'm not a fan of airline meals and circumstances make the provision of good quality food almost impossible) and we were very pleasantly surprised at the choice and quality. We also travelled with Air New Zealand and whilst it was announced over the general communication system that they have been voted as the worlds premier airline, in our experience they were significantly eclipsed by Singapore Airlines!