Future Fit Training
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Mis sold course future fit training
During lock down i thought about pursuing a personal training course. I contacted the company and got to chat with one of their sale people. Left it for a bit and the company cold me a few times to see if i wanted to buy as the offer was going to end. I felt like i should just go for it and the fact i was told there was a few days left to benefit from the offer. I was told there was no time cap on the course got sent all the documents and terms and conditions which i signed. However my circumstances changed a lot over the months that follow. I contacted the company saying that i didnt realised the course had a time cap on it as told by the salesman. Also found out that some of the workshops were during the week which i cannot do as i cant take time off work as i have very limited holidays. I had to chase for them to get back to me as i wanted to cancel the course. I enrolled mid May 2021 and contacted the company early july 2021 saying this wont be suitable for me. I was then called by a very unfriendly woman who said there was nothing they could do for me etc... I was very unimpressed. Im now finding myself in a difficult situation as im back working full time and dont have the time to handle this course. Surely with the whole pandemic i would hope that they would be more understanding and people circumstances have changed. After having contacted them only less than 2 months after enrolling the course... Please help as I've already spend nearly £1000 towards this course and dont want to carry on paying as im no loonger using the service Anyone in similar situation? Whats my right in this instence?