Singapore Airlines
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Worst customer “service” I have experienced
Flight cancelled from Australia 19th March. Since that time no update at all on rearranged flights or voucher/refund. No response to our emails, can’t get through on phone and I have now seen they are operating some flights and selling spare capacity rather than offering spaces to those who have already paid. Whilst I understand these are unprecedented times, the simple lack of any further contact post cancellation is unforgivable. Never again will I use this airline.