Laptop Outlet
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First class experience
Searching for a competitive price for a small laptop, the company's website assured me that the spec and price were ideal for my purposes. Although the reviews were extremely positive with respect to the company, criticism about delivery of items and after sales support raised some doubts. My experience completely erased those doubts and prompted me to write a review. After ordering the laptop, a few hours later I was informed that my order was leaving the warehouse being shipped by DPD and confirming it would be delivered within 2/3 working days. I was kept up to date by DPD, including an apology for a delay, before the laptop arrived on my doorstep (in Scotland) incredibly just 52 hours after placing my order. I did have cause to contact the company regarding the one year warranty which according to Lenovo had expired. Having made contact with Connie she intervened on my behalf with Lenovo and within a few hours they had sent confirmation that the warranty had been approved. Overall an excellent experience, on the basis of which I would highly recommend Laptop Outlet.