Caroline March-kay

Caroline March-kay

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1 out of 5 stars
Average rating

Reviews by Caroline March-kay

TU

TUI Cruises

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1 out of 5 stars

Had a accident on my last day slipped…

Had a accident on morella voyager cruise ship run by TUI.my last day slipped on the bathroom floor due to broken toilet.asked for medical assistance they came.help me off the floor.I signed a form to say I didn’t need a doctor I just wanted to get home.my husband reported broken toilet to reception.came and repaired it from outside.had been contacting there legal team.but because I didn’t take photos and record the conversation with the receptionist and the nurse.there now saying that we where lying about it and no records of the incident.told them to check cctv said they can’t and dosnt prove nothing.please take my advice take as many pictures videos as you can.or travel with a better company that treats there passengers.I’m still waiting for treatment on my nose.I had 2 black eyes and bruise knee