Minster Law
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Theres no way this review score is real
i had a motorbike accident, in January 2024,The driver took responsibility and was charged by police and given points for reckless driving. somehow, its now June 2025 and i am still nowhere near a settlement. the company minster have organising medical/physio aid, Medicall i think their names are. are atrocious. they organise things 3 hour journeys away from your home town. take months to sort anything and at minster i have been passed from case handler to case handler, i think i am on my 3rd. i signed an agreement in December 2024 to say fine i`d settle, they called me and told me i would get more an advised not to settle. to reconsider. so i did. now nearly 7 months later. no settlement. The app is okay. you upload information to it and it rarely updates with any info in regards to your case. You call and never ever get through and you email then wait a week for a 1 sentence response from someone. ive had to provide my details , time and time again. to every person ive spoken to they never pass any of it on. I went to see their medical professional or whatever he calls himself in September 2024, by looking at my foot and having me walk around for 2 minutes. it would be fine by February. which he went back and reported. its June 18th 2025 and my foot still hurts it hurts daily, yes its got better in time but its nowhere near back to normal. apparently hes a specialist, i have another word to describe him frankly. ive been reguarly left frustrated, ignored and confused by the treatment and professionalism of this company. i only got represented by them due to my insurance broker having them as the chosen company. personally, id not recommend them, id certainly check with any future insurance with personal injury coverage and see if they use them then id avoid them like the plague. Reading reviews on other sites, they have a terrible reputation. i dont see or understand how they have such a high rating on trustpilot. something is a miss. id do soem serious research and look for the most viable candidate for yourself if you wish to be truly represented.