Thomas Cook Airlines
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Probably the worse flying experience…
Probably the worse flying experience across the Altantic. This is some feat when you remember that two of the worse internationally recognised airlines who also operate this sector - United and Delta, are here. The basic fare is competitive but extras and non delivered services do add up. Yes you can pay extra to pick your seat - but you are only paying to select the seat location in advance - all seats are essentially the same. They do not recline and do not have foot rests or head rests. You are promised a James Martin sponsored meal. However this only applies on flights out of the UK - on the return flight the meals are picked up in the USA. James Martin meal was a choice of two hot dishes (chicken or beef) and actually quite good - the return meal has no choice and is pasta - quite dreadful. On the out going flight they sell as much alcohol as they can but the return flight is alcohol free. This is not an issue for me but many passengers were asking why they could not purchase a glass of wine with their meal? Flights are crowded, noisy and offer very basic facilities - not for me.