OP
Optima Legal
View company profile →
Avoid if you can or prepare to loose ££ thousands
Awful and incompetent. Who are the people with good reviews? I would really like to meet them. Slow in responding, I have now lost thousand pounds to do simple remortgaging and I am about to cancel my deal with Lloyds bank as I simply cannot and will not loose more cash due to the abysmal service. Every time you want to speak to someone the answer is always the same- I will note your comments, it's due to be reviewed by case handler. Never hear back from anyone. How can a simple remortgage take 2 months is beyond me. I will formally complain and will report them to Ombudsman.