AZ
Azamara Club Cruises
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A great company gone rapidly downhill…
We have an upcoming cruise booked with them. Unfortunately they have been sold to another company, and this is where the problem lies. We tried to find our booking on their website, it said you have no bookings!, computer problems they said. Finally our booking showed up missing our pre-booked excursions, and the free on board credit we had, was missing. Getting an answer from them is nigh impossible, their customer service is just to ignore you. Our flights booked thru them had also disappeared! I wish we had never booked this, and worst we have used them before and recommended the to friends also coming with us! Never again, they are hopeless.