Best Price Travel
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I recently booked a return flight from…
I recently booked a return flight from Sydney to Delhi with Best Price Travel. My return flight was scheduled for 5th January, but I requested to change it to 12th January. The travel agent informed me that I needed to pay $150 to make my ticket flexible, which I did. However, after paying, I was quoted an additional $870 to change the flight date from 5th January to 13th January. Out of frustration, I contacted Air India directly to verify the pricing. To my surprise, Air India made the same change for only $324. They also confirmed that my ticket was never converted to a flexible one - it remained non-flexible. This experience was extremely disappointing. I was charged $150 under false pretenses, and then quoted $870, which was about $550 more than what Air India charged me directly. It felt like a complete rip-off. I will never use Best Price Travel again and do not recommend them to anyone. Avoid them if you value transparency and fair pricing.