SP
Sprinly
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Summer shipping - Gel Packs Thawed
Unfortunately, they are new to Dallas, TX and didn’t realize how hot are summers are. My order arrived days later with the gel packs completely thawed. The box, product, and gel packs were all at 90 degrees, so I had to throw it all away. 🥲 They refunded my money, but I asked for a response so that maybe we could work thru shipping problems on future orders. No one ever called, and I never reordered.