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M A

M A

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by M A

AI

Airlinestrip

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1 out of 5 stars
Apr 26, 2022

HUGE SCAM

HUGE SCAM. Like the other reviews, we experienced them keeping us on the phone thinking they were the airline themself. Throughout almost the entire exchange and talking to 3 different people did they not try to clarify that they were NOT the airline we were trying to talk to and only until they were confronted did their entire attitude change. We wanted to reserve a spot for our dog on our upcoming trip and they said it would be 5 times the price of what the airline stated it would be. They said it was because it was the last spot and they increase the price per pet booked. We asked if it would be the same price on the return flight and they said yes. So we would have been spending 10 times the amount stated by the actual airline. Then we asked if it would be possible to seat us altogether as only certain seats can accommodate pets. They also didn't mention that there would be an additional cost to do us until after spending quite a bit of time for them to do so. It was only soon after that we realized we were not speaking directly to the airline and when we confronted them about it they became very rude and hung up immediately the moment we got confirmation that they canceled the charges.