Corie Russell

May 22, 2026

Unprofessional and Rude

I have had the worst experience that I have ever had trying to communicate with a college and get registered. First off, I put an application in to attend college to obtain my bachelor's in human resources management and I did not hear anything for 3 weeks after putting in an application. No one ever reached out to me I never got an email but yet my friend and I had applied around the same time because we had planned on going to school together and trying to graduate together at the same time. She got all of her stuff done and got enrolled and is currently in college. I still hadn't heard anything and was not able to start May 1st as she did so I reached out again to see what was going on. Still didn't hear from anybody I called in multiple times and they kept telling me to email admissions. No one would speak with me over the phone in regards to my application or in regards to my financial aid or to discuss programs or how to even get enrolled or what was going on. I paid to get my transcripts transferred over to Western governors and when trying to call in to see what credits would be moved over to the college they would not discuss anything with me and still told me to email admissions. I received an email today stating that I had to take a form to get notarized and had to turn it back in to the college by mailing it to a specific address. I've tried asking multiple times exactly what this form is for and no one will tell me what the form is exactly for no one will answer any questions and they keep telling me that has something to do with the chain of commission and they will not communicate with me what is going on and why they're asking for this. This is very upsetting as it seems like I'm being treated like some kind of fraud is being committed is that's not the case. I have tried to enroll in other colleges and actually spoke with other admissions counselors with other colleges and I have never been treated like this to the point where being ignored is just blatantly rude and disgusting. I'm just not sure what is going on with this college and why are they are so closed off and very rude and aren't willing to discuss anything especially when you're going to go to school and give them thousands upon thousands of dollars to attend their classes they can't even have the respect to speak to you with dignity and treat you like a human being rather than a checkbook. I will definitely not be going to this college because I have had to jump through many hoops to try to get to where I am right now and this is weeks of trying to get enrolled and still being treated with disrespect and no answers as to why I haven't even made it past the enrollment process.