Marsh & Parsons Estate Agents
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Do NOT rent with them if you value your money, health, and time
I rented a property through Marsh & Parsons (M&P) at their Clapham branch. During the tenancy, M&P was responsible for the maintenance of the flat, yet we consistently dealt with issues such as recurrent mouse infestations and hazardous mould, which were never properly addressed. The issues persisted even after the tenancy ended. Despite vacating the property nearly two months ago, I am still awaiting the return of my deposit. It seems M&P and the landlord are cooperating closely, leaving me without transparency. I have been asked to pay again for cleaning the property after a company recommended by M&P did the original cleaning and the money was sent directly to M&P. Most concerning is that M&P reported a lower deposit amount to the Tenancy Deposit Scheme than what was stipulated in my tenancy agreement, and they are not amending this error despite my request that they do so. I strongly advise caution to anyone considering renting through Marsh & Parsons. My experience has been deeply frustrating, and I hope others can avoid similar difficulties.