Fièra Cosmetics
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Customer service was great, products still 'meh'
Customer service was great; when I answered an email prompt to review honestly the 2-in-1 coverup/base makeup ('barely medium coverage, didn't work for me as a camo cream or under-eye') with a "Do you really want this /\ ?", they refunded the product, even though I'd let the time to return it run out. I've tried another product since (meh), and a third - the Bakuchiol Firming Eye cream - which I left me with the impression of drier skin around my eyes so had to switch back to my usual, for awhile. (The Bakuchiol may have been firming and anti-puffing, but not moisturizing enough for this northern clime). For the cost, I'd expect visible, better results than with what I've been using, but I haven't seen that, so probably won't purchase any more. (I was doing better price-wise with my selective purchases.) On the other hand, I had handily refunded a purchase that did not work AT ALL, so no red flags.