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AutoUnion Zakynthos never again!
Very bad experience with AutoUnion Zakynthos🤬. First -> my rental contract was originally with Sunny Cars. Ultimately once in Zakynthos, it appeared we had to pick up a car with AutoUnion, the sub to Sunny Cars??! Picking up the car went smoothly, we made sure we had everything 100% insured and paid off any liability (I thought...). When returning the car it seemed everything was ok, except... according to the lady employee, there was some salt rash visible on the upholstery and that had to be reimbursed. I still thought, we are on an island and by the sea, so what are we talking about and I am sure I had treated the car properly. It was minusculely visible and I had no idea whether it had been there before. I also told them that I had insured and paid off any liability and that I had a bad feeling about this. The answer was that I had taken out this insurance with Sunny Cars and not with AutoUnion…So if any complaints, please talk to Sunny Cars!!?? Immediately afterwards I was approached very aggressive, very arrogant and the lady even threatened she would call the police. I said that's fine, let them please come. Let’s see what they think (never came...). Ultimately I just wanted to leave, and be done with this hassle. In the end it cost me €50 extra and unfortunately a very unpleasant stressful end to a very nice trip. In any case, being a frequent traveler I will never do business with AutoUnion again. A takeaway for myself: it would have been nice if I would have had a better understanding and a little more transparency with regard to who you ultimately rent the car from. And @Sunnycars: know who your subs are!