JUCY Rentals
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being overcharged
being overcharged. On the last day, I return the vehicle before 9:39am. We are supposed to be charged per 24hr based, however I still get charged for the last day even I have no chance to use it. There is no after hour return service at Melbourne site. Whoever returns vehicle in the morning, i.e. earlier than the time you picked up, will be charged for a full day rental no matter how early you are. Let say you pick up on Thursday 10am and return on next Thursday 9am, you are being charged for 8 days, eventually you only have the vehicle for 7 *24hrs. It is sad that customer service reviews as no mistaken. IM41920084 rental agreement #369854 rego 084XFB pickup time 10am28/12/23, returned 9:30am 6/1/24 being charged for 10 days instead of 9*24hrs