Frustrated ex customer

Frustrated ex customer

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Frustrated ex customer

TI

Timarco.com

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1 out of 5 stars

Horrendous experience

My order went missing 12 days ago and all I have received are unhelpful, useless emails letting me know that the woeful support staff at this company are looking into tracing my order. The order was sent by Royal Mail 24. I have asked for a refund, but have not received one to date. Will never use this company again. Their customer support people just waste your time. Update 12.6.25: Have not heard from Timarco directly myself today even though some abstract form of apology was posted by them on the Trustpilot site. How do Timarco know who I am in order to put things right? My review mentioned no order number or other details. I have zero faith in this shambolic company. Please refund me for my order, as requested several times now.