Stanley Kane

Stanley Kane

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1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Stanley Kane

US

US Water Systems Inc

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5 out of 5 stars

Great Customer Service

I ordered a water softener that arrived promptly but I had difficulty setting up the control on the valve. I contacted Customer Service and they verified that there was a problem with the valve and they sent me an upgraded unit and an email authorizing the return of the original one. They were very helpful in that they sent the new unit out immediately and I did not have to wait until the faulty one had been returned before they would send me one that worked like many companies might do. When I got the new unit installed I had to call Customer Service to get help programming it. The person I spoke to was very helpful and when he realized I had not received an instruction manual he immediately e-mailed one to me. I would happily recommend US Water Systems Inc to anyone.