AN
Anglian Water
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7 year water-fight happily resolved
My seven year battle with them over a leaking meter is now resolved, with full reimbursement and the most wonderful and unpredictable gift sent as an apology for the time it took. Did that really compensate seven years of frustration and put-downs? Yes, it did. Better still, it shows me the service has improved beyond measure now. Just a shame that you can seldom talk to the same person twice.