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Joseph and Patricia Hagan

Joseph and Patricia Hagan

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Joseph and Patricia Hagan

Marriott Vacation Club logo

Marriott Vacation Club

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1 out of 5 stars
Jul 6, 2023

Deceived by a once trusted company

We are leaving this review to let potential customers of the Marriott Vacation Club know just what kind of company you would be dealing with. We were deceived into purchasing extra "points" and lied to when questioning that deceit at our next face to face opportunity. We have been given a run around for the last two years, attempting to either sell back or even walk away (despite investing thousands of dollars). We have written letters, emails, and communicated with representatives all with the goal of ridding ourselves of this product, which was purchased under false pretense, and dissolving our business connection. We have been led to various departments, with evidently no one in any of those departments at Marriott Vacation Club knowing exactly what to do for us, and all we are asking to do is sign it back over completely, knowing we are losing money. We are frustrated and disappointed with the treatment that we have received, as well as the never-ending circle of referrals we have been given. We have had enough of Marriott Vacation Club, and this is a PRIME EXAMPLE of why.