Singapore Airlines
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Terrible and appaling airline with poor customer service. 0 STARTRAX should be correct.
Appaling airline. Startrax 5 stars? NO WAY! Lost my luggage for 4 days, and their customer service -Cathleen Jahnz took 6 months to respond to claim and only offered to reimburse 50% of expenses. Let me teach you how to provide good customer service. FIRST, DONT LOSE MY LUGGAGE. SECOND, RESPOND AS SOON AS YOU CAN. (you know why you're delayed? because you have too much claims as a poor 0 star airline.) Third, I DON'T WANT the interim stuff i bought, so don't tell me I can still use them and give me 50%. TAKE ALL OF IT BACK. I WILL NEVER FLY THIS AIRLINES AGAIN