LifeStance Health
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RUN !!!
RUN! At first I thought this service was super convenient because they took my insurance, they have offices everywhere, my visits were virtual, and they provide extensive testing. I only wish I had taken the time to read the things written about them on the Internet. Everything was great until I really really needed them to pull through for me, and they failed miserably. If you are unlucky enough to have a mental illness like I do Then you are also at risk for having a total breakdown, and needing Take time off of work by way of a short term disability claim. My NP filled out the paperwork and accurately, only listing my long-standing diagnosis instead of my acute issues. I reached out to the psychiatrist who signs off on my medication (one of them a scheduled drug) to request she assist the NP in filling out this form. She said "I can't do that because I don't know you". So I had to pay another $80 copay for a 2nd separate appointment with the NP a month later to get the paperwork filled out correctly. I basically had to tell her what to write. The next hurdle was getting my records from them sent to the insurance company. Just to give you an example of how badly they failed me... I took 3 months off of work and go back to work in 3 days. I had to take out a personal loan just to make ends meet, as I am raising a grandchild by myself. I guess if you just have simple needs for therapy and medication, this is the place for you but I would not trust them to do anything more than that or to Advocate on your behalf at all. They only shining light in this whole mess is that my therapist Sareena is absolutely amazing.