Brett/Robinson Vacation Rentals
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Find another property other than Phoenix V
First time visiting Gulf Shores in 13 years and Phoenix property. Disappointment with Phoenix V Unit 711 is an understatement. This building is completely run down. Elevator wait time is no less than 20 minutes. Good luck to get on one that works! On to unit 711-the unit was filthy and in need of renovation work. Problem #1-the sofa was dirty and sofa bed contained a dirty mattress pad. When I removed the cushions, every type of food particle fell onto the bed. Problem #2-the dishes in the cabinet were DIRTY. They contained greasy finger prints and remaining traces of food. The same for the utensils and pans. Problem #3-the door handle broke and would not allow the door to properly close OR lock. Problem #4-the dishwasher would not close or lock, which means you can't get it to come on to cycle through the wash. I was able to get it to power on by HOLDING the door shut and then water spilled over the top as it washed through the cycle. Yes, all of these things were reported to the desk attendant and someone was sent to try to remedy the problem. However, the point of this review is this is a vacation. You are supposed to enjoy the time spent away from home. This was anything but enjoyable staying at this property and unit. Here's a suggestion-take some of the money made from people on this horrible unit and renovate it a bit. In my opinion, if you want a nice vacation, go elsewhere!